Back Office

ARDPark back office system provides a full end to end PCN management suite for land management companies.

We understand large companies with many sites face challenges when it comes to staying on top. Our back office can be tailored to customer’s requirements allowing clear delegation to individuals within a parking company allowing to streamline workflow and increase productivity.

The server can take feeds from a range camera manufacturers using state of the art error correction algorithms delivering the most efficient back office system on in the market.

Whitelists can be updated instantly for approved access. The back office system can also accept feeds from devices such as entry kiosks, pay on foot and pay by phone. All entries can be tracked and searched with ease.

Matched vehicles are displayed in a clear reporting format supported with colour images. Vehicles which have overstayed or not paid are highlighted. From there an operator can decide whether or not to issue a PCN.  The Automated PCN generation takes the operator through the stages keeping within approved guidelines from printing letters to appeals management.

A full analytic suite is available showing parking usage and number of PCN issues across multiple sites and multiple areas. Data is displayed in a selection of graphs.

If the PCN is not paid within the stated guidelines, then an automated debt recovery process can be actioned.  This will send the details to an approved debt recovery company.